Shipping policy
Shipping Policy
Last Updated: August 14, 2026
At YaadFlexx Wholesale Distributor, we work to process and ship orders as quickly as possible. Please review the following Shipping Policy before placing your order.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Processing times may be longer during holidays, promotions, high-volume periods, or when an item requires additional preparation.
Once your order has been processed and shipped, you will receive tracking information when available.
2. Shipping Methods
We offer shipping options through available carriers and services displayed at checkout.
Available shipping methods, delivery estimates, and shipping costs may vary depending on the destination, package size, weight, and shipping service selected.
The estimated delivery date provided at checkout is an estimate and is not guaranteed unless specifically stated otherwise.
3. Shipping Costs
Shipping charges are calculated based on factors such as the destination, package weight, package dimensions, shipping method, and carrier rates.
The shipping cost applicable to your order will be displayed during checkout before payment is completed.
Customers are responsible for all shipping charges associated with their order unless otherwise stated in a promotion or special offer.
4. Delivery Delays
YaadFlexx Wholesale Distributor is not responsible for delays caused by the shipping carrier or circumstances outside of our control.
Delays may occur due to:
- Severe weather
- Holidays
- Carrier volume
- Transportation delays
- Incorrect or incomplete shipping information
- Customs or international processing
- Natural disasters
- Other circumstances beyond our control
If your tracking information shows that a package is delayed, please allow the carrier time to complete delivery before contacting us.
5. Tracking Information
Tracking information will be provided when available after your order has been shipped.
Once tracking information is provided, customers may use the carrier’s tracking system to monitor their shipment.
Please note that tracking information may take some time to update after the package has been picked up by the carrier.
6. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your shipping information before completing your purchase.
YaadFlexx is not responsible for packages that are delayed, returned, or delivered to an incorrect location because of an incorrect or incomplete address provided by the customer.
If an order is returned to YaadFlexx because of an incorrect address, additional shipping charges may apply before the order can be shipped again.
7. Lost, Damaged, or Stolen Packages
Please inspect your package immediately upon delivery.
If your package arrives damaged, please take clear photographs of the shipping box, shipping label, packaging materials, and damaged products.
If a package is lost, damaged, or stolen during transit, any available carrier insurance or shipping protection will be subject to the selected carrier’s terms, conditions, limitations, and claim procedures.
YaadFlexx will assist with providing information or documentation reasonably necessary to support a carrier claim when appropriate.
However, YaadFlexx does not guarantee that a carrier claim will be approved or that the carrier will provide reimbursement or replacement.
Customers should report shipping issues to YaadFlexx as soon as possible so we can assist with the appropriate next steps.
8. Packages Marked “Delivered”
If the carrier’s tracking information shows that your package was delivered but you cannot locate it, please:
- Check around your property and any designated delivery areas.
- Check with household members, neighbors, or building management.
- Contact the shipping carrier and report the missing package.
- Contact YaadFlexx so we can assist with available shipment information.
YaadFlexx is not responsible for packages that are confirmed as delivered by the carrier.
9. Incorrect or Missing Items
If you receive an incorrect item or an item is missing from your order, please contact us within 2 business days of delivery.
Please provide your order number and clear photographs of the items received and the packaging.
We will review the issue and, if the error is confirmed to have been made by YaadFlexx, we will work with you toward an appropriate resolution.
10. Wholesale Orders
Wholesale orders may require additional processing and shipping time depending on order size, product availability, packaging requirements, and destination.
Large or wholesale orders may be shipped in multiple packages.
If your order contains multiple packages, each package may have its own tracking number and may arrive separately.
11. International Shipping
For international orders, customers are responsible for any applicable customs duties, taxes, brokerage fees, import fees, or other charges imposed by the destination country.
International delivery times are estimates and may vary due to customs processing and other circumstances outside of YaadFlexx’s control.
YaadFlexx is not responsible for delays caused by customs or destination-country authorities.
12. Perishable or Temperature-Sensitive Products
Certain products may have specific storage, handling, or shipping requirements.
Customers are responsible for reviewing product information and ensuring that someone is available to receive shipments when necessary.
YaadFlexx is not responsible for product issues resulting from a customer failing to promptly receive, properly store, or appropriately handle products after delivery.
13. Shipping Policy & Final Sale Policy
Because of the nature of our products, all sales are final.
Please review our Refund, Return & Exchange Policy before placing an order.
By completing your purchase, you acknowledge and agree to our Shipping Policy, Terms of Service, and Refund, Return & Exchange Policy.
14. Contact Us
If you have questions about your shipment or this Shipping Policy, please contact:
YaadFlexx Wholesale Distributor
Website: YaadFlexx.com
Email: Yaadflexxnyc@gmail.com
We’re here to help make your YaadFlexx shopping experience as smooth as possible.